Privacy Policy

At DigixBD, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains in detail how we collect, use, disclose, and safeguard your information when you visit [www.digixbd.com] (the “Website”) or purchase digital products from us. By using our Website, you agree to the terms outlined in this Privacy Policy.

If you do not agree with the terms of this policy, please refrain from using our Website.

1. Information We Collect

To provide you with the best possible experience and fulfill your orders, we collect the following categories of information:

a. Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register for an account.
  • Place an order.
  • Subscribe to newsletters or marketing communications.
  • Contact our customer support team.

This may include:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address

b. Payment Information

For purchases made on our Website, we use third-party payment processors (e.g., PayPal, Stripe). These processors handle payment transactions securely. While we do not store your payment information, the payment processor may collect details such as:

  • Credit or debit card number
  • Cardholder name
  • Expiration date
  • Billing address

Please review the privacy policies of the payment processors for more information on how they handle your data.

c. Non-Personal Information

When you visit our Website, we automatically collect certain non-identifiable data, including:

  • IP address
  • Browser type and version
  • Device type (e.g., desktop, tablet, or mobile)
  • Operating system
  • Referring website or source (e.g., search engines)
  • Pages viewed and time spent on our site

This information helps us understand user behavior and improve the functionality of our Website.

d. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., web beacons, tracking pixels) to:

  • Enhance your browsing experience.
  • Store user preferences.
  • Track website traffic and analytics.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our Website.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

2. How We Use Your Information

We collect and process your information for the following purposes:

a. To Fulfill Orders and Deliver Digital Products

  • Process your transactions.
  • Deliver your purchased digital products.
  • Send order confirmations and receipts.

b. To Provide Customer Support

  • Respond to your inquiries and provide technical assistance.
  • Address any issues with your purchases.

c. To Improve Our Website and Services

  • Analyze user behavior and preferences to enhance functionality.
  • Conduct research and development to introduce new features.

d. For Marketing and Communication

  • Send promotional emails, special offers, and updates about new products.
  • Notify you of upcoming sales or events.
    You can opt out of marketing emails at any time by clicking the “Unsubscribe” link in our emails.

e. To Comply with Legal Obligations

  • Ensure compliance with applicable laws and regulations.
  • Protect against fraud, unauthorized transactions, or security threats.

3. How We Share Your Information

We do not sell your personal information. However, we may share your data under the following circumstances:

a. With Trusted Service Providers

We work with third-party vendors to provide essential services, including:

  • Payment processing (e.g., PayPal, Stripe)
  • Website hosting and maintenance
  • Data analytics
  • Email marketing platforms

These vendors are authorized to use your information only to perform tasks on our behalf.

b. To Comply with Legal Requirements

We may disclose your information if required by law, legal process, or government request, including:

  • To comply with subpoenas or court orders.
  • To protect our legal rights, property, or safety.

c. In Business Transactions

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

a. Right to Access

You can request access to the personal information we hold about you.

b. Right to Correction

You can ask us to correct or update inaccurate or incomplete data.

c. Right to Deletion

You can request that we delete your personal information, subject to any legal retention requirements.

d. Right to Opt-Out

You can opt out of receiving marketing communications at any time.

e. Right to Data Portability

You can request a copy of your personal data in a structured, machine-readable format.

To exercise these rights, please contact us at [support@digixbd.com]. We may require you to verify your identity before processing your request.

5. Data Security

We implement robust security measures to protect your data, including:

  • SSL encryption for secure data transmission.
  • Restricted access to sensitive data.
  • Regular security audits and vulnerability assessments.

Despite our efforts, no online system is 100% secure. Please safeguard your account credentials and notify us immediately if you suspect unauthorized access.

6. Third-Party Links

Our Website may include links to third-party websites. We are not responsible for their content, practices, or privacy policies. Please review the policies of these third parties before providing any information.

7. Children’s Privacy

DigixBD is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it promptly.

8. International Data Transfers

If you are accessing our Website from outside Bangladesh, please note that your information may be transferred to and processed in BD, where our servers are located.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy, please contact us at: support@digixbd.com

By using DigixBD, you agree to the terms of this Privacy Policy. Thank you for trusting us to deliver high-quality digital products!